FAQ
🌍 Electromanias – International Dropshipping FAQ
🛒 Ordering & Payment
Q1: How do I place an order?
A: Order via:
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Website (if applicable)
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Email: haseebqazi211@gmail.com
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WhatsApp: +92 334 3021400 (Business hours: [Your Time Zone])
Q2: What payment methods do you accept?
A: We accept:
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Credit/Debit Cards (Stripe, PayPal, etc.)
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Bank Transfers (SWIFT/IBAN)
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Cryptocurrency (BTC/ETH) (optional)
Q3: Is my payment secure?
A: Absolutely! We use verified payment gateways with encryption. No sensitive data is stored.
🚚 Shipping & Delivery
Q4: Where do you ship?
A: Worldwide! (Exclusions apply for sanctioned countries).
Q5: How long does shipping take?
A: 7–15 business days (varies by location and supplier). Tracking info provided.
Q6: Do you offer express shipping?
A: Yes! DHL/FedEx options available (extra cost). Message us for rates.
📦 Product & Supplier
Q7: Are your products brand new?
A: Yes! All items are new, sealed, and sourced from certified suppliers.
Q8: What if my product is defective/missing?
A: Contact us within 3 days of delivery. We’ll resolve it per supplier policy.
Q9: Can I request a specific brand/model?
A: Yes! Send us the details, and we’ll check stock/pricing for you.
🔄 Returns & Refunds
Q10: What’s your return policy?
A: 14-day returns for defective/wrong items (buyer covers return shipping).
Q11: How long do refunds take?
A: 3–10 business days after we receive the returned item.
🌐 Dropshipping Wholesale
Q12: Do you work with resellers?
A: Yes! We offer:
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White-label dropshipping
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Bulk discounts
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API integration (for large orders)
Contact us for wholesale deals!
📞 Contact & Support
Q13: How do I track my order?
A: You’ll receive a tracking number via email/WhatsApp once shipped.
Q14: What are your business hours?
A: Mon–Fri, 9 AM–6 PM [Your Time Zone].
Need help?
📧 Email: haseebqazi211@gmail.com
📱 WhatsApp: +92 334 3021400 (Business inquiries only)